FAQs | Have A Question?

Have a question? Below you’ll find answers to some of the most common enquiries about Found Fashion, our products, and our services. If you need further assistance, our team is always happy to help.

 

Are your items authentic?

All items listed on Found Fashion are carefully reviewed before being made available for sale. We assess each piece using brand-specific markers, materials, and craftsmanship. Where available, original receipts or supporting documentation may accompany an item.

Do you offer sourcing for specific items?

Yes. If you are looking for a specific style, size, colour, or item not currently available online, you can submit a sourcing request and our team will assist where possible.

Do you ship internationally?

Yes, we offer international shipping. Shipping options, costs, and delivery times are displayed at checkout and may vary by destination.

Do you provide a receipt?

A Found Fashion receipt is provided with every purchase. For leather goods, a copy of the original receipt is also provided where available.