Top Tips To Get An Hermès Appointment In Paris (Faubourg Saint-Honoré)

We all know that scoring a Hermès Birkin or Kelly on your first visit will be impossible. Of course you can try but be prepared to be politely but bluntly shut down by the Sales Associate (SA). If it was that simple I'm sure we wouldn't need to take a trip to Paris in the hope for our dream bag.  

Hermès in Paris is unique, here you will find they offer an online lottery system to get a leather goods appointment. With their abundance of bags at the flagship store Faubourg Saint-Honoré (FSH), you're likely to be offered something. 

 

How does the system work?

The Paris Hermès lottery system works a day in advance. You have to visit their dedicated Hermès Faubourg website between 10:30 & 18:30 the day before you'd like an appointment.

Here you'll be able to click on the link and fill in your details (including your passport number).

In the evening between 20:00 - 22:00 you will receive a email letting you know whether you have secured an appointment or not. Don't get too disheartened it is not easy.  Keep trying until you get one. 

Purchase History:

A purchase history at Hermès is not essential but we think it definitely helps. Luck is a big factor in securing the perfect bag but now with the one world system, they want to see you love the brand. You will see people posting online that they scored a Cargo Birkin or a Picnic Kelly at their leather goods appointment ... these are clients who have a history of shopping in FSH, don't be fooled. 

If you don't have a big purchase history or you can't afford to have one (that's normal), then take a trip the day before and buy a twilly or a couple of ties. This will show that you didn't just want a bag and then run. 

If you do score an appointment once you've got the bag it's also a good idea to purchase something else. This builds a better relationship with the SA.  

Location:

While this is not confirmed or verified, most people I know only score their appointments when they are in Paris. Of course I know people that have got appointments while not in Paris, but this is rarer. Hermès make you sign up for an appointment using your smartphone, which of course is so they can track your location. 

I'd recommend trying before you go to Paris and they when you arrive keep trying. But in our opinion you are better off being in Paris. 

 

FAQs

 

How to prepare for my appointment?

  • Your Passport 

You need to bring the passport that you signed up with for your appointment. They will check this when you arrive. If it's your friends then they will need to be the purchaser. Of course you can hijack the appointment but they will need to pay. 

  • Your Wishlist

They will ask for your Wishlist when your appointment starts. Have a think about what types of bags you would like, which leathers and which colours. The more options you give the more chance you have of being given something. Don't ask for a Picotin and a Kelly, as they're more likely to give you the Picotin. Wait until after they have searched for a Kelly and then as for a Picton if there was none. 

  • Your Outfit

I would highly suggest that you dress nicely for your appointment. Put in some extra effort, add some Hermès items if you own them. Sadly the Hostess will definitely judge your outfit and this could way on their decisions. 

Is is guaranteed I get a Birkin or Kelly?  

No matter your purchase history or strength of Hermès account, it is not guaranteed you will get a Birkin or Kelly. So I'd always say be excited but don't get your hopes up too much. It's really down to the SA at the time and whether the manager wants them to sell one to you. 

I have been to an appointment one time and got a Kelly 25 Sellier and the next time I got offered only a Picotin. 

Take your wish and make the effort to have a conversation with them and then wait and see.  

Do I believe you can score a Birkin or Kelly with no purchase history?

Absolutely. 

Why do they disappear for so long?

There is 2 reasons for this. The first is that they genuinely are looking for the perfect bag for you and sometimes this takes time to get from the vault. Often they need to get approval from the Leather Goods manager to offer a bag. 

Secondly, they can't give you the bags on your Wishlist but they want to make you wait. They want to make you feel they tried their hardest. 

They told me that they have no Birkins or Kellys available. Is that true?

100% this is not true. Like any Hermès store they always have Birkin/Kelly/Constance (BKC) available. Even the ones of display are available unless reserved. It is a matter of wanting to give them or having permission to sell them to you.

Personally I do not like that they say they don't have any but this is decided by the store manager. 

 

If you have an questions, please add them to the comments so that we can help you. 

 

61 comments

I want a bag!

AlinaEnea Enea May 24, 2024

I would like to make appointment on the 8th of April. Thank you

Diana Soewandi April 04, 2024

Picotin god thank you.. 13.04.2024

Busra polat March 31, 2024

When filling in the online form is it best to choose FSH or no preference?

Maya February 18, 2024

Bag

Karim February 16, 2024

I’m trying to make appointment put it’s not accepting. Me and I already have file in France. But still it’s not making appointment in hermis Paris

Bibi January 22, 2024

We have a group of 7 eager to create lasting memories at your store…we are her till 1/24/24

Sharleen Siaden January 22, 2024

Still want to make appointment please let us know. We have group of 7 people.

Margaret Wilken January 22, 2024

A group of 6 ladies with years of wanting to own some of your luxurious handbag are here to make our dreams come true. Please help us make this happen.
Sincerely appreciated, Rebekah Siaden

Rebekah January 18, 2024

We have 6 people in groups would like to visit store from 1/18-1/24. Will we have schedule for that who should we contact to o please advised

Iracema Medina January 18, 2024

We have 6 people in groups would like to visit store from 1/18-1/24. Will we have schedule for that who should we contact to o please advised. Here is my E mail address:

Mary Elona January 18, 2024

We have group of 6 people visit Paris in 1/19-1/24 I would like to make appointments during those days. Prefer morning schedule if not anytime during 1/19-1/23.
Thank you, Licha

Licha Romero January 18, 2024

We have 6 people in groups would like to visit store from 1/18-1/24. Will we have schedule for that who should we contact to o please advised. Here is my E mail address:

Margaret wilken January 18, 2024

Hallo!
I’m trying to make an appointment but I am told that I am blocked.
And I do not understand why.

Stelniceanu Ramona January 10, 2024

We have group of 6 people visit Paris in 1/19-1/24 I would like to make appointments during those days. Prefer morning schedule if not anytime during 1/19-1/23. Hope hear good new. Thanks 🙏
Margaret

Margaret Wilken December 28, 2023

hi morning SA, this is Fiona here. Traveling to Paris on 30 Jan and 1 Jan.
Could you please help me to secure an appointment time? (appreciate) My first time in Paris. Always felt the country is so magical. looking to get a Birkin or Kelly or Constance or mini Evelyn. Mini Lindy. ALL I WISH FOR A HERMES – MY DREAMS COME TRUE.
*Mini Kelly OR birkin 25 ( cchoice of color – black , gold , etoup or any neutral colors
- hardware – gold or palladium) OR ⁠mini Lindy ( etoup gold hardware)
*

fiona lim P H December 21, 2023

hi morning SA, this is Fiona here. Traveling to Paris on 30 Jan and 1 Jan.
Could you please help me to secure an appointment time? (appreciate) My first time in Paris. Always felt the country is so magical. looking to get a Birkin or Kelly or Constance or mini Evelyn. Mini Lindy. ALL I WISH FOR A HERMES – MY DREAMS COME TRUE.

fiona lim P H December 21, 2023

25 years Anniversary we’re taking vacation to Europe and My husband would love to get me a Hermès bag … We know it’s hard to get the appointment… never dream to win the lottery but the appointment with Hermès.

Tiffany Tra November 05, 2023

its my first time in paris. would really love to be able to buy an hermes purse

rosaline gan October 19, 2023

please help me get an appt to buy a purse. love hermes bags

rosaline gan October 19, 2023

For appointment to buy a bag or purse for my beloved wife

Peter Young October 19, 2023

Interested to buy purse my first time in Paris

Lily Young October 19, 2023

Please give me an appt i want to purchase a purse. Its my first time in Paris. Pleaseeeee

Susana Lim October 19, 2023

Bonjour! Its my first time in Paris and an avid fan of your brand. Pls set me an appointment on Oct20. I am hoping to be able to buy a purse pleaseeee. Praying for a favorable response. Thank you very much!

Cynthia Yapchingco October 18, 2023

I would like to make an appointment from 16.10-to 20.10 during my stay in Paris. Let me know if this possiible, interested to bux any Hermes Bag ( love Evelyne 16 as this was sold out in Taiwan Airport).

Heidrun Andre October 10, 2023

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