Do you live in London or planning a visit? Choosing the right Hermes store can be a tricky one even for the locals, every store has different stock and different rules. We help to break down which Hermes store is best for what in London, whether that be womenswear, beauty or homeware. We don't talk about leather goods such as bags as all London stores have stock and restock most days, but it is hit and miss unless you have a Wishlist. Most people think that it's easier to get a bag in the London Hermes Flagship store, but with so much competition and a lot of VIP clients, maybe think twice.
1. London Hermès New Bond Street
Best For: Jewellery & Beauty
Hermès New Bond Street is, of course, the largest store and the flagship Hermès store in the UK. It is fully stocked, and the stock is replenished multiple times a week. The store is spread over two floors. On the ground floor, you will find scarves, Twillys, menswear, and men's jewelry. On the first floor, you will find womenswear, small leather goods, fine jewelry, watches, homeware, beauty, and equestrian products.
Upon arrival at Hermès New Bond Street, a member of the team at the door will register you and ask which department you are heading to. For anything on the second floor, another team member will check your registration and ask you to wait for a sales associate (SA). The wait can be up to an hour or even longer during peak times. Keep in mind that SAs have private clients who pre-book appointments, and those take priority.
Bond Street store is well-stocked, and the SAs are helpful and friendly. I suggest being direct with them about what you want. They are very busy, and sometimes you may sense their workload while being served. For hard-to-get items, many of them require manager approval and are kept in the stockroom. To access these items, you will need to have a stronger relationship with an SA. However, you can also try your luck.
2. Hermès Sloane Street, London
Best For: Menswear
Hermès Sloane Street is the second-largest store in London, located in the heart of Knightsbridge. You are surrounded by Harrods, Harvey Nichols, and a range of designer brands. Similar to Bond Street, you will be registered by a member of the Hermès team when you arrive and then asked to wait either upstairs or downstairs. In our opinion, the Sloane Street store is the best for menswear in London and has a great amount of stock. When it comes to bags, this is the easiest place in London to place your wishlist.
3. Hermès Harrods, London
Best For: Homeware & Womenswear
Located on the ground floor of London's most prestigious department store, you will find Hermès. Hermès, Chanel, and Louis Vuitton are the largest concessions within Harrods. On the ground floor, you will find leather goods, accessories, jewelry, footwear, and homeware. There is also a womenswear section on the third floor, which is the largest Hermès womenswear section in London. Harrods always has a large display of bags, but these are often reserved for customers. In Harrods, commission is based on groups rather than individuals for sales, so it will be up to the manager to decide when leather goods are released.
Harrods also has a dedicated homeware section on the fourth floor, where you will find the largest stock of tableware pieces in the UK. So, if your espresso cups are not available in Bond Street, you'll have better luck finding them in Harrods.
4. Hermès Selfridges, London
Best For: Scarves & Fragrances
Located in London's Selfridges department store, you will find Hermès on the ground floor. It is much smaller than Harrods and does not offer menswear or womenswear, only footwear. This store focuses more on scarves and caters to those looking for small items. Selfridges also has the Wishlist system, and similar to Sloane Street, you might have better luck securing a coveted bag with a lower spending requirement here.
5. Hermès Royal Exchange, London
Best For: Small Leather Goods
The Hermès in Royal Exchange was originally intended to serve the bankers of the city. It is mainly stocked with small leather goods such as card holders, ties, and menswear pieces. Despite being a very small store, it holds a lot of history. If you are looking for bags, this is not the store for you. However, it is worth a visit if you happen to be passing by. The stock they receive is very limited.